{"id":626,"date":"2026-02-25T11:36:46","date_gmt":"2026-02-25T11:36:46","guid":{"rendered":"https:\/\/odakhaber.site\/?p=626"},"modified":"2026-02-25T11:40:47","modified_gmt":"2026-02-25T11:40:47","slug":"otelimi-yonetemiyorum-diyenlere-sahadan-cozumler-ozlem-unverden-yeni-kitap","status":"publish","type":"post","link":"https:\/\/odakhaber.site\/?p=626","title":{"rendered":"\u201cOtelimi Y\u00f6netemiyorum\u201d Diyenlere Sahadan \u00c7\u00f6z\u00fcmler: \u00d6zlem \u00dcnver\u2019den Yeni Kitap"},"content":{"rendered":"\n<p>Turizm sekt\u00f6r\u00fcnde 25 y\u0131l\u0131 a\u015fk\u0131n tecr\u00fcbesiyle tan\u0131nan \u00d6zlem \u00dcnver, otelcilik d\u00fcnyas\u0131n\u0131n mutfa\u011f\u0131ndan gelen deneyimlerini <strong>&#8220;Otelimi Y\u00f6netemiyorum&#8221;<\/strong> adl\u0131 yeni kitab\u0131nda bir araya getirdi. <strong>Duvar Yay\u0131nlar\u0131<\/strong> arac\u0131l\u0131\u011f\u0131yla okuyucuyla bulu\u015fan eser, sekt\u00f6r\u00fcn g\u00f6r\u00fcnmeyen y\u00fcz\u00fcne \u0131\u015f\u0131k tutan samimi bir rehber niteli\u011fi ta\u015f\u0131yor.<\/p>\n\n\n\n<p>\u0130\u015fte bu yeni eserin \u00f6ne \u00e7\u0131kan detaylar\u0131 ve sundu\u011fu \u00e7\u00f6z\u00fcmler:<\/p>\n\n\n\n<p>Bilkent \u00dcniversitesi Turizm ve Otelcilik mezunu olan ve kariyeri boyunca bir\u00e7ok a\u00e7\u0131l\u0131\u015f otelinde stratejik g\u00f6revler \u00fcstlenen <strong>\u00d6zlem \u00dcnver<\/strong>, kitab\u0131nda sadece teorik bilgiye de\u011fil, bizzat sahadan gelen ya\u015fanm\u0131\u015fl\u0131klara yer veriyor. Eser, marka konumland\u0131rmadan gelir y\u00f6netimine kadar geni\u015f bir uzmanl\u0131k alan\u0131n\u0131 kaps\u0131yor.<\/p>\n\n\n\n<p><strong>Kitab\u0131n odakland\u0131\u011f\u0131 temel ba\u015fl\u0131klar:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Departman Yap\u0131lar\u0131:<\/strong> Otel birimlerinin i\u015fleyi\u015fi ve koordinasyonu.<\/li>\n\n\n\n<li><strong>Kriz ve Operasyon:<\/strong> Beklenmedik aksakl\u0131klara y\u00f6nelik pratik \u00e7\u00f6z\u00fcmler.<\/li>\n\n\n\n<li><strong>Misafir ve Ekip:<\/strong> Memnuniyet odakl\u0131 yakla\u015f\u0131m ve kurumsal k\u00fclt\u00fcr in\u015fas\u0131.<\/li>\n\n\n\n<li><strong>Dijital D\u00f6n\u00fc\u015f\u00fcm:<\/strong> Yeni nesil yat\u0131r\u0131mlar ve teknolojiye uyum.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">&#8220;Yaln\u0131z De\u011filsiniz&#8221;<\/h3>\n\n\n\n<p>Kitap, isminin \u00e7a\u011fr\u0131\u015ft\u0131rd\u0131\u011f\u0131 samimi itirafla asl\u0131nda sekt\u00f6rdeki bir\u00e7ok y\u00f6neticinin ya\u015fad\u0131\u011f\u0131 zorluklara terc\u00fcman oluyor. &#8220;Bir resepsiyonun sessiz \u00e7\u0131\u011fl\u0131\u011f\u0131&#8221;ndan genel m\u00fcd\u00fcrlerin uykusuz gecelerine kadar her detay\u0131 i\u015fleyen \u00dcnver; mizah, empati ve \u00e7\u00f6z\u00fcm odakl\u0131 bak\u0131\u015f a\u00e7\u0131s\u0131n\u0131 harmanl\u0131yor.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>&#8220;Kitap, okuyucusuna yaln\u0131z olmad\u0131\u011f\u0131n\u0131 hissettirmeyi ve en karma\u015f\u0131k sorunlar\u0131n bile \u00e7\u00f6z\u00fcm \u00fcretilebilir oldu\u011funu hat\u0131rlatmay\u0131 ama\u00e7l\u0131yor.&#8221;<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"577\" src=\"https:\/\/odakhaber.site\/wp-content\/uploads\/2026\/02\/otel-kitap-ozlem-unver.jpg\" alt=\"\" class=\"wp-image-627\" srcset=\"https:\/\/odakhaber.site\/wp-content\/uploads\/2026\/02\/otel-kitap-ozlem-unver.jpg 683w, https:\/\/odakhaber.site\/wp-content\/uploads\/2026\/02\/otel-kitap-ozlem-unver-300x253.jpg 300w\" sizes=\"auto, (max-width: 683px) 100vw, 683px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Kitap K\u00fcnyesi<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Kitap Ad\u0131:<\/strong> Otelimi Y\u00f6netemiyorum<\/li>\n\n\n\n<li><strong>Alt Ba\u015fl\u0131k:<\/strong> Etkili Otel Y\u00f6netiminin \u0130pu\u00e7lar\u0131<\/li>\n\n\n\n<li><strong>Yazar:<\/strong> \u00d6zlem \u00dcnver<\/li>\n\n\n\n<li><strong>Yay\u0131nevi:<\/strong> Duvar Yay\u0131nlar\u0131<\/li>\n<\/ul>\n\n\n\n<p>Sahici anlat\u0131m\u0131 ve pratik \u00f6nerileriyle bu eser; otel y\u00f6neticilerinden turizm \u00f6\u011frencilerine kadar sekt\u00f6re g\u00f6n\u00fcl veren herkes i\u00e7in temel bir ba\u015fvuru kayna\u011f\u0131 olarak raflarda ve online platformlarda yerini ald\u0131.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-turizm-g-nl wp-block-embed-turizm-g-nl\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/www.turizmgunlugu.com\/2026\/02\/25\/otel-yonetimine-iceriden-bir-bakis-otelimi-yonetemiyorum-raflarda\/\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Turizm sekt\u00f6r\u00fcnde 25 y\u0131l\u0131 a\u015fk\u0131n tecr\u00fcbesiyle tan\u0131nan \u00d6zlem \u00dcnver, otelcilik d\u00fcnyas\u0131n\u0131n mutfa\u011f\u0131ndan gelen deneyimlerini &#8220;Otelimi Y\u00f6netemiyorum&#8221; adl\u0131 yeni kitab\u0131nda bir araya getirdi. Duvar Yay\u0131nlar\u0131 arac\u0131l\u0131\u011f\u0131yla okuyucuyla bulu\u015fan eser, sekt\u00f6r\u00fcn g\u00f6r\u00fcnmeyen y\u00fcz\u00fcne \u0131\u015f\u0131k tutan samimi bir rehber niteli\u011fi ta\u015f\u0131yor. \u0130\u015fte bu yeni eserin \u00f6ne \u00e7\u0131kan detaylar\u0131 ve sundu\u011fu \u00e7\u00f6z\u00fcmler: Bilkent \u00dcniversitesi Turizm ve Otelcilik mezunu olan [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":627,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-turizm-ve-seyehat-haberleri"],"jetpack_featured_media_url":"https:\/\/odakhaber.site\/wp-content\/uploads\/2026\/02\/otel-kitap-ozlem-unver.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/posts\/626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/odakhaber.site\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=626"}],"version-history":[{"count":2,"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/posts\/626\/revisions"}],"predecessor-version":[{"id":633,"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/posts\/626\/revisions\/633"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/odakhaber.site\/index.php?rest_route=\/wp\/v2\/media\/627"}],"wp:attachment":[{"href":"https:\/\/odakhaber.site\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/odakhaber.site\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/odakhaber.site\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}